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Terms and Conditions
By using this website www.socbd.co.uk and purchasing products or services on it, you agree to abide by these Terms & Conditions.
By entering the SoCBD Ltd website, you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
12 Bramble Wynd
Web site information
We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
Description of Products
The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.
We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
You may order products from the Web Site by submitting a completed order form through the check-out procedure. We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether it is received or not) makes the contract between us.
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery.
In addition to the price, you will have to pay our delivery charges as quoted in the Web Site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order.
Payment is made by credit or debit card at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will be made by means of a credit to your original payment method. Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mis-priced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.
The warranty period is 24 months or until the “best before” date is reached, if this is within the 24-month period.
Shipping, Handling & Returns
We aim to dispatch all orders received by 1pm the same day Monday to Friday.
We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. If you do not take delivery of the products or fail to supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges.
If there is an error or any other issue with the products received, you must notify us via email within 14 days of the delivery date. We will not be liable for any loss or damage if you fail to do this.
Once an order has been dispatched, you may return the goods within 14 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened we cannot accept a return due to potential denaturing/contamination of the product.
To cancel or return goods please contact us via email quoting your order number.
All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order at SoCBD Ltd you accept all responsibilities regarding the legality of the products that will be shipped to you.
SoCBD Ltd make no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided by SoCBD Ltd, within this website, links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. SoCBD Ltd does not warrant that the information on the website is up-to-date or accurate.
You take full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from SoCBD Ltd. SoCBD Ltd, its owners, agents and employees will not be held responsible for the actions of its customers.
Our products do not have any medical value. Our products should not be used as a medicine or as a replacement for medicines. So CBD shall not be held liable for the medical claims made by customer testimonials. The statements made regarding these products have not been evaluated by the MHRA. The efficacy of these products and the testimonials made have not been confirmed by MHRA approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product.
All illustrations, pictures, design, text and logos on this website are copyrighted. Any commercial use of any of these contents is strictly prohibited without the written permission of SoCBD Ltd.
If your order has been made and dispatched, you may return the goods within 14 days of receipt. All products must be unopened with seals completely intact. If an item has been used/opened we cannot accept a return due to potential denaturing/contamination of the product.
To cancel or return goods please contact us via email quoting ‘Cancel Request’ or ‘Return Request’ along with your order number (in the email subject) and reasons to firstname.lastname@example.org